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  • Confirmation of reservation will be sent by e-mail.

    The hotel reserves the right to pre-authorize credit cards prior to arrival.
    Special requests are subject to availability upon check in and may incurr additional charges. Special requests can not be guaranteed.
    Pool heating: The pool heating is available upon request for an additional fee. Restrictions may apply.

    Deposit of one night stay is required to make a reservation.

    We do accept payments with, credit & debit cards (VISA/MC/AMEX) to secure a reservation. Please contact us for instructions. From USA 011 52 (646) 155-2859 reservaciones@haciendaguadalupe.com

    CANCELLATION POLICY: Any changes or cancellations must be received in writing via e-mail at least 15 days prior to the arrival date to avoid a cancelletaion fee. Cancellations or changes received 15 days or less prior to arrival date or "No Show", will result in a charge of one night's accommodation per room booked.

    GROUP RESERVATION CANCELLATION POLICY: Any changes or cancellations must be received in writing via email with an advance of 30 days prior to arrival date to avoid a cancellation fee. Cancellations received within 30 days to 15 days prior to arrival will cause the charge of one night's accommodation per room booked. Cancellations received 15 days or less prior to arrival or "No Shows", will cause a full charge of accomodation for each room booked.

    CHECK-IN 15:00hrs
    CHECK-OUT 12:00hrs
    NO PETS ALLOWED