Please read our cancellation policy carefully, as it is not common for us to make an exception for it. In order to avoid any misunderstandings, we would appreciate your paying attention to the following:
For reasons of the COVID-19 pandemic, if the guest cancels with less than 8 days, the beds will be opened for sale, and in case the beds are sold, the guest can use their advance payment for a future reservation within the next 12 months. You must attach a positive test.
COVID-19 Traveling to Ensenada Information: Please travel with your face mask on hand, as all businesses in Ensenada and Valle de Guadalupe will require you to wear one for entering.
Reservations: The hotel reserves the right to pre-authorize credit cards prior to arrival.
Special requests: These are subject to availability upon check-in and may incur additional charges. Special requests can not be guaranteed.
Check-in: The guest must show a photo ID and a valid credit card upon check-in.
Check-out: In the case of not delivering the room at the established time of check-out, there will be a charge of $ 50.00 USD for each additional hour after 12:00 pm.
Pets: Not allowed.
Parking:
Hacienda Guadalupe is not responsible for any object inside your car.
Restaurant: Our restaurant is open from Monday to Sunday from 8:00 am. Dinner is available by previous reservation. Please contact us directly via email or telephone for more information.
Internal regulations:
It is understood that at the time of making the reservation effective, the client and / or guest knows the terms and conditions and accepts in full the internal regulations established by Hacienda Guadalupe Hotel.
MEXICO HIGHWAY 3 (TECATE - ENSENADA)
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